Right of withdrawal
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With regard to Legislative Decree no. 206 dated September 6th, 2005 and Legislative Decree no. 185 dated May 22nd, 1999 and in implementation of Directive no. 97/7/EC on consumer protection in respect of distance contracts, the customer has the right to cancel the purchase, without any penalty or obligation to specify the reason therefor within and not later than 10 days from date thereof.
The notice of cancellation must be sent by registered A.R. letter to “Dieselfarm soc agr. srl - via Angarano 22, zip code 36061 Bassano del Grappa (Vicenza)”, such notice may be anticipated also via e-mail, provided it is confirmed by registered A.R. letter within the following 48 hours. The reason of cancellation is of no importance.
Reimbursement will be effected through bank transfer, or other manner that will be indicated in the letter of withdrawal, within the least possible time and in any case within and not after the period of 30 days from the time in which the notice of withdrawal from the purchase has been received.
The goods must not be opened, deprived of the wrapping or part thereof and must not bear signs of tampering. In no event shall cash payments on returned deliveries be accepted. The postage costs for the returned goods will, therefore, be for the customer’s account.
Dieselfarm soc agr. srl will not be liable for possible damages occurred to the products during the return delivery of the products. Should the company receive the returned products damaged or tampered with, it will not reimburse the purchase price thereof.
Furthermore, the law on the right of withdrawal will not apply in the case in which the purchaser is a commercial company or retailer.
